Shipping Policy

Last Updated: September 2026

At SanatanDhara.in, we are committed to delivering your products safely and reliably. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

• Orders are generally processed within 1–3 business days after successful payment.

• Orders placed on Sundays or public holidays may be processed on the next business day.

• Once your order has been shipped, you will receive a shipping confirmation with tracking details, where available.

2. Shipping Across India

We currently offer shipping across India, subject to courier service availability at the delivery address.

Estimated delivery time after dispatch is generally:

3–7 business days

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Remote and certain hard-to-reach locations may require additional delivery time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

From time to time, SanatanDhara.in may offer free shipping promotions or other shipping offers. The terms of such offers will be displayed on the website or at checkout.

4. Order Tracking

Once your order has been dispatched, tracking information will be shared with you through the contact details provided during checkout, where tracking is available.

You may use the tracking information to follow the progress of your shipment.

Please allow some time for tracking information to become active after dispatch.

5. Delivery Delays

While we aim to deliver your order within the estimated timeframe, delays may occasionally occur because of:

• Weather conditions

• Public holidays

• High courier volumes

• Natural events

• Incorrect or incomplete address information

• Remote delivery locations

• Courier operational issues

• Other circumstances beyond our reasonable control

If your order is delayed, please contact us and we will do our best to assist you.

6. Incorrect Address

Customers are responsible for providing a complete and accurate delivery address, including the correct phone number and PIN code.

If an order is returned to us because of an incorrect or incomplete address, refusal to accept the package, or repeated failed delivery attempts, additional shipping charges may apply for reshipment.

7. Damaged Packages

Please inspect your package when it is delivered.

If your package appears seriously damaged or tampered with, we recommend documenting the condition with photographs or video and contacting us as soon as possible.

If you receive a damaged or incorrect product, please contact us according to our Return & Refund Policy.

8. Undelivered or Lost Shipments

If your tracking information indicates that your order has been delivered but you have not received it, please contact us promptly.

We will work with the shipping provider to investigate the shipment.

For shipments delayed or lost while in transit, we will coordinate with the courier service and provide assistance in resolving the issue.

9. Contact Us

If you have any questions regarding your order or shipment, please contact us through the contact information provided on our website.

SanatanDhara.in

May your journey of naam jap and devotion be peaceful and meaningful.